Frequently Asked Questions

Everything you need to know about shopping with Ali Specials

How long will it take to receive my order?

Standard shipping typically takes 7-14 business days. You will receive a tracking number via email as soon as your package is dispatched from our warehouse.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Please visit our returns portal to initiate a domestic or international return.

How do I ensure I choose the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your own body dimensions for the best fit.

Which payment methods do you accept?

Ali Specials accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.

Are your materials sustainably sourced?

We are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2026.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.